Terms & Conditions

Terms & Conditions

Last updated: August 2025

Welcome to Dot Decorï. These Terms & Conditions govern your use of our website and your purchase of serveware products from us. By accessing our site or placing an order, you agree to be bound by the following terms. Please read them carefully.

Product Information

  • All Dot Decorï items are curated with care to elevate everyday dining.
  • Product descriptions, dimensions, and styling suggestions are provided to help you make informed choices.
  • Please note that slight variations in colour, texture, or finish may occur due to the artisanal nature of some pieces.

Care & Usage

To preserve the quality and longevity of your serveware:

  • All items must be washed before first use.
  • Unless explicitly stated otherwise, all Dot Decorï items are handwash only.
  • Avoid soaking, abrasive cleaners, or dishwasher use unless the product description clearly indicates dishwasher safety.
  • Serveware is intended for food presentation and serving. Please follow any specific usage notes provided with individual items.

Orders & Availability

  • All orders are subject to availability.
  • All orders are on a standard 4-5 week lead time unless stated otherwise
  • We reserve the right to limit quantities or discontinue products at any time.
  • Prices are listed in GBP

Shipping & Delivery

  • We aim to dispatch orders promptly and provide estimated delivery times at checkout.
  • Dot Decorï is not responsible for delays caused by external couriers or customs.
  • Please inspect your items upon arrival and contact us within 48 hours if anything is amiss.

Returns & Exchanges

  • We accept returns within 14 days of delivery, provided items are unused and in original packaging.
  • Return shipping costs are the responsibility of the customer unless the item is faulty.
  • For full details, please refer to our Returns Policy.

Privacy & Security

  • Your privacy matters to us. We handle your data in accordance with our Privacy Policy.
  • Payment information is processed securely via trusted third-party providers.

Contact Us

For any questions, concerns, or feedback, please reach out via our Contact Page

Dot Decorï reserves the right to update these Terms & Conditions at any time. Continued use of our site or services constitutes acceptance of any changes.